Terms & Conditions

Terms and Conditions

Thank you for visiting the Electrical Directory website located at www.electricaldirectory.net.au (the “Site”). The Site is an Internet property of Epos Australia Pty Ltd (“Electrical Directory,” “we” or “us”). The following Electrical Directory Website Terms and Conditions (“Terms and Conditions”) shall incorporate and govern the Electrical Directory Website Privacy Policy (“Privacy Policy”), the Epos Advertiser Terms (” Advertiser Terms “) and any and all other applicable Electrical Directory operating rules, policies, price schedules and other supplemental terms and conditions or documents that may be published from time to time (collectively, the “Agreement”).

You agree, without limitation or qualification, to be bound by the terms of the Agreement in its entirety when you: (a) access the Site; (b) utilize the Electrical Directory search directory (“Directory Service”) in order to obtain search listings and related information (collectively, “Listings”) regarding a variety of businesses, professionals, venues, products and/or services (collectively, “Third Party Offerings”) as offered and provided by the third party business entities and professionals featured on the Site (collectively, “Third Party Service Providers”); (c) access articles, discussions and feedback on the Electrical Directory Home Expert Network and/or Electrical Directory Legal Resource Network (collectively, “Resource Network”) and/or access other content on the Site (collectively, “Content”); (d) utilize the Site’s many interactive features designed to facilitate interaction between you, Electrical Directory, the “Contributors,” “Expert Panelists,” “Members” and “Ongoing Contributors” (collectively, “Network Participants”) participating in the Resource Network and other Site users including, but not limited to, blogs, comment sections, reviews and question and answer options located in designated areas of the Site (“Interactive Services”); (e) register to submit a free Listing of your Third Party Offerings; (f) register for enhanced services (“Paid Advertiser Services”) in connection with promoting your Third Party Offerings as an “Advertiser”; (g) participate in the Electrical Directory Rewards Program (“Rewards Program”); and/or (h) access links to our social media pages on third party social media websites, such as Facebook® and Twitter® (“Social Media Pages,” and together with the Site, Directory Services, Listings, Resource Network, Content, Interactive Services, Paid Advertiser Services, Rewards Program and Social Media Pages, the “Electrical Directory Offerings”).
PLEASE REVIEW THE AGREEMENT CAREFULLY. IF YOU DO NOT AGREE TO THE TERMS OF THE AGREEMENT IN THEIR ENTIRETY, YOU ARE NOT AUTHORIZED TO USE THE ELECTRICAL DIRECTORY OFFERINGS IN ANY MANNER OR FORM.

You understand and agree that Electrical Directory shall not be liable to you, any other Site User (as defined below) or any third party for any claim in connection with your use of, or inability to use, the Electrical Directory Offerings. Electrical Directory disclaims any and all liability for any loss, damage, or injury based on Site Content, Third Party Offerings or other products, services and information directly or indirectly obtained through the Electrical Directory Offerings. You understand and agree that Electrical Directory is not responsible or liable in any manner whatsoever for any dispute between you and any Site User.

Facebook® is a registered trademark of Facebook, Inc. (“Facebook”). Twitter® is a registered trademark of Twitter, Inc. (“Twitter”). Please be advised that Electrical Directory is not in any way affiliated with Facebook or Twitter, and the Electrical Directory Offerings are not endorsed, administered or sponsored by Facebook or Twitter.

  1. Scope/Modification of Agreement. The Agreement constitutes the entire and only agreement between you and Electrical Directory with respect to your use of the Electrical Directory Offerings, and supersedes all prior or contemporaneous agreements, representations, warranties and/or understandings with respect to the Site. We may amend the Agreement from time to time in our sole discretion, without specific notice to you; provided, however, that: (a) any amendment or modification to the arbitration provisions, prohibition on class action provisions or any other provisions applicable to dispute resolution (collectively, “Dispute Resolution Provisions”) shall not apply to any disputes incurred prior to the applicable amendment or modification; and (b) any amendment or modification to pricing and/or billing provisions (“Billing Provisions”) shall not apply to any charges incurred prior to the applicable amendment or modification. The latest Agreement will be posted on the Site, and you should review the Agreement prior to using the Electrical Directory Offerings. By your continued use of the Electrical Directory Offerings, you hereby agree to comply with, and be bound by, all of the terms and conditions contained within the Agreement effective at that time (other than with respect to disputes arising prior to the amendment or modification of the Dispute Resolution Provisions, or charges incurred prior to the amendment or modification of the Billing Provisions, which shall be governed by the Dispute Resolution Provisions and/or Billing Provisions then in effect at the time of the subject dispute or incurred charges, as applicable). Unless explicitly stated otherwise, any future offer(s) made available to you on the Site that augment(s) or otherwise enhance(s) the current features of the Electrical Directory Offerings shall be subject to the Agreement. If Electrical Directory terminates the Agreement for any reason, Electrical Directory shall have no liability or responsibility to you. You understand and agree that refusal to use the Electrical Directory Offerings is your sole right and remedy with respect to any dispute with Electrical Directory. The Agreement only governs your use of the Electrical Directory Offerings.
  2. Non-Endorsement: Site Content and Site Users.
    1. Electrical Directory does not sponsor, recommend or endorse: (i) any Third Party Service Providers (including Advertisers) that are accessible by and through the Directory Service and/or Interactive Services; and/or (ii) any Network Participants that are accessible by and through the Resource Network and/or Interactive Services; and/or (iii) any Site visitors (“Visitors”) that are accessible by and through the Resource Network and/or Interactive Services. The Site facilitates communication between Third Party Service Providers, Network Participants, Visitors and potential users of associated Third Party Offerings. Some of the Third Party Service Providers that are accessible by and through the Directory Service pay a fee for inclusion in the Directory Service.
    2. The Electrical Directory Offerings contain comments, opinions, statements, feedback and other content (collectively, “Feedback”), Listings, Content, Network Articles (as defined below), advertisements, responses, statements, promises and other information (collectively, “Site Content”) that is provided directly by Third Party Service Providers, Network Participants, Visitors and any other parties that use the Site (collectively, “Site Users”). You agree that Electrical Directory shall have no obligation and incur no liability to you in connection with any Feedback appearing in or through the Interactive Services. Electrical Directory does not represent or warrant that the Feedback posted through the Interactive Services is accurate, complete or appropriate. Please use caution and common sense when using the Site and Directory Service. Electrical Directory in no way endorses the Site Content made available by Site Users through the Interactive Services, Directory Service, Resource Network and/or any other Electrical Directory Offerings. The Site Content and other information submitted or made available by Site Users is not verified or reviewed in any way before it appears on the Site or otherwise through the Electrical Directory Offerings. Electrical Directory does not warrant the validity or accuracy of any such Site Content. Each Site User shall be solely responsible for the Site Content posted by and through the Electrical Directory Offerings. Electrical Directory reserves the right to prohibit any conduct by Site Users or remove any Site Content from the Electrical Directory Offerings at any time and for any reason, in Epos’s™ sole discretion. The reasons for removal may include where Electrical Directory believes that the Site Content posted by a Site User is unsuitable for the Electrical Directory Offerings for any reason including, without limitation, where: (i) the Site Content contains or links to material that could be considered unlawful, harmful, threatening, defamatory, obscene, harassing or otherwise objectionable; (ii) the Site Content contains or links to material that infringes upon the trademark, trade name, service mark, copyright, license, or other intellectual property or proprietary right of any third party; (iii) Electrical Directory believes that a Site User is, at any time, conducting any commercial activity by and through the Site; and/or (iv) Electrical Directory believes that a Site User is in violation of the Agreement including, without limitation, Section 12 below.
    3. Electrical Directory does not involve itself in the agreements arrived at by and between Visitors and Third Party Service Providers, or in the actual provision of Third Party Offerings in connection with the relationships created thereby. Therefore, Electrical Directory does not make any representations regarding the competency, trustworthiness, honesty, integrity and/or behaviour of either its Visitors or Third Party Service Providers. Visitors, and not Electrical Directory, are solely responsible for assessing the competency, trustworthiness, honesty and integrity of all Third Party Service Providers that such Visitors contact via the Directory Service.
  3. Terms Applicable to Attorney Listings.
    1. Electrical Directory is not a law firm or a lawyer referral service. As such, Electrical Directory offers no legal advice, recommendations, mediation or counselling in connection with any legal matter, under any circumstances, and nothing we do and no element of the Site, Directory Service or other Electrical Directory Offerings should be construed as such. You should always check with your attorney, accountant and/or other advisors to be sure that any legal advice, law-related Third Party Offerings, law-related Site Content or other legal products and/or services available by and through the Electrical Directory Offerings (collectively, “Legal Services”) is/are appropriate for you.
    2. The Site provides paid attorney advertising to those attorneys that are registered as Third Party Service Providers (“Third Party Legal Professionals”). Some of the Third Party Legal Professionals that are accessible by and through the Directory Service pay a fee for inclusion in the Directory Service. Electrical Directory does not receive any portion of any Third Party Legal Professional’s fees.
    3. Any use of the Directory Service by Site Users is not intended to, and will not create, an attorney-client relationship between any such Site Users and Electrical Directory. Without limiting the foregoing, any information submitted to Electrical Directory and/or any electronic or other communication sent to Electrical Directory will not create, or be covered by, an attorney-client relationship between Site Users and Electrical Directory or any Third Party Legal Professionals.
    4. The Site facilitates communication between Third Party Legal Professionals and potential users of associated Legal Services. Electrical Directory does not guarantee that Site Users will successfully find legal representation through the Directory Service. The determination of the need for legal services and the choice of legal representation are extremely important decisions and should not be based solely on advertisements, claims of expertise or cost offered by any Third Party Legal Professional.
    5. Electrical Directory does not review the standing of any Third Party Legal Professionals with any regulatory authority or bar association. Therefore, Electrical Directory makes no representation regarding the status, standing or ability of any Third Party Legal Professional. When considering retaining a Third Party Legal Professional, Site Users should ask for free background information from that Third Party Legal Professional and check that Third Party Legal Professional’s standing with the applicable state bar association. Electrical Directory is not responsible for, and in no way endorses, any description or indication of specialization or limitation of practice by any Third Party Legal Professionals that are accessible through the Directory Service. Please be aware that no agency or board may have certified such Third Party Legal Professional as a specialist or expert in any indicated field of law practice. In addition, a Third Party Legal Professional claiming specialization is not necessarily any more expert or competent than other legal professionals. Site Users should make an independent investigation, confirm and verify all claims made by Third Party Legal Professionals. Site Users are encouraged to use caution when reviewing any information submitted by Third Party Legal Professionals.
    6. Laws vary across legal jurisdictions and may be subject to interpretation by different courts. Laws are also very specific to individual facts and circumstances, and the law-related Site Content may not fit your particular circumstance. The law-related Site Content is provided for informational purposes only, and may not reflect current legal developments or variances in the law of different jurisdictions. The law-related Site Content does not necessarily reflect the opinions of any Third Party Legal Professionals, their partners, clients or affiliates.
    7. Certain Listings and other law-related Site Content may include descriptions of successful lawsuits brought by Third Party Legal Professionals. These descriptions are not meant to create any unjustified expectations that similar results can be obtained for others, because each case is determined on its own specific factual and legal circumstances. No Third Party Legal Professional can guarantee the success of a case, and past successes, even in very similar lawsuits, do not mean that success in a subsequent case is guaranteed or even likely. Results depend upon a variety of factors unique to each case.
  4. Requirements. The Electrical Directory Offerings are available only to individuals who can enter into legally binding contracts under applicable law. The Electrical Directory Offerings are not intended for use by individuals under eighteen (18) years of age (or the applicable age of majority, if greater than eighteen (18) years of age). If you are under eighteen (18) years of age (or the applicable age of majority, if greater than eighteen (18) years of age), you do not have permission to use and/or access the Electrical Directory Offerings.
  5. Directory Service. Electrical Directory provides Visitors with the opportunity to: (a) conduct searches for various Third Party Service Providers by business name, city, state or zip code; (b) view the Listings that match their Third Party Service Provider search results; and (c) obtain contact information for such Third Party Service Providers in order to contact them regarding their Third Party Offerings. Some of the Third Party Service Providers that are accessible by and through the Directory Service pay a fee for inclusion in the Directory Service. Please be advised that Electrical Directory does not itself provide any underlying products and/or services, and the ultimate terms and conditions of any Third Party Offerings will be determined by the applicable Third Party Service Providers. To receive information regarding Third Party Service Providers, you must first fully complete the registration forms located on the Site (collectively, the “Site Form”). The information that you must supply on the Site Form includes, but is not limited to: (i) your zip code; (ii) the category applicable to your inquiry, if any; and/or (iii) any other information requested on the Site Form (collectively, the “Directory Registration Data”). You agree to provide true, accurate, current and complete Directory Registration Data and to update your Directory Registration Data as necessary in order to maintain it in a current and accurate fashion. Epos’s™ use of the Directory Registration Data shall be governed by the Privacy Policy. Please be advised that the Directory Registration Data submitted by you, and any and all other information provided by you to Electrical Directory is not protected by the attorney-client privilege, and submitting this information does not create an attorney-client relationship. Upon entering your Directory Registration Data and clicking on the applicable submission button on the Site, you may be provided additional information regarding participating Third Party Service Providers that are located in your designated geographic area that you can choose to contact or be contacted by. Upon your request to contact, or be contacted by, any of the applicable Third Party Service Providers, Electrical Directory may transfer all or some of your Directory Registration Data to the applicable Third Party Service Provider(s) in connection with facilitating your request for Third Party Offerings from same. Please be advised that selecting a Third Party Legal Professional to contact, or be contacted by, does not create an attorney-client relationship. You understand and agree that Electrical Directory shall not be liable to you or any third party for any modification, suspension or discontinuation of any service offered by any Third Party Service Provider.
  6. Listings/Free Listings. Subject to the terms and conditions of the Agreement, as well as the Advertiser Terms that you agree to in their entirety when you submit Listings for display to Site Users, by registering on the Site, agreeing to the Agreement and receiving approval from Electrical Directory, you (acting as a Third Party Service Provider) can submit, or attempt to submit, Listings for display to Site Users that conduct searches by and through the Directory Services. To submit a Listing, you must first fully complete the applicable Site Form. The information that you must supply on the Site Form includes, but is not limited to: (a) your company name; (b) your company’s address; (c) your business telephone number; (d) categories that apply to your company’s business practice, if applicable; (e) at your option, your business profile and link to your company’s website; and/or (f) any other information requested on the Site Form (collectively, the “Listing Registration Data”). You agree to provide true, accurate, current and complete Listing Registration Data and to update your Listing Registration Data as necessary in order to maintain it in a current and accurate fashion. Epos’s™ use of the Listing Registration Data shall be governed by the Privacy Policy. The Listings contain descriptions that are provided directly by the applicable Third Party Service Providers, or the manufacturers or distributors of the Third Party Offerings featured in the Listings, as applicable. Electrical Directory does not represent or warrant that the descriptions of such items are accurate or complete. As a result, Electrical Directory has no control over: (i) the quality, safety or legality of the Third Party Offerings; (ii) the truth or accuracy of the Listings; and/or (iii) the ability of the applicable Third Party Service Providers to sell the Third Party Offerings. Do not assume that the offer, sale, purchase, export or import of any Third Party Offerings is valid and legal simply because it is listed on the Site. We are not responsible for ensuring that the applicable Third Party Service Provider actually completes a transaction. Where you submit a Listing by and through the Site, you represent and warrant that: (A) all content in the Listing is accurate, complete and current; (B) you have all necessary rights, power and authority to publish the Listing; (C) the Listing, and any website listed in, or linked to from, the Listing: (I) complies with all applicable laws and regulations; (II) does not infringe upon, misappropriate or otherwise violate any copyright, patent, trademark, service mark, trade secret or other intellectual property right of any third party; (III) does not violate the rights of any person or entity, including rights of publicity or privacy, and is not defamatory; and (IV) does not result in consumer fraud (including being false or misleading), product liability, tort, breach of contract, injury, damage or harm of any kind to any person or entity; and (D) you possess documents that substantiate all claims, express and implied, contained within the Listing.
  7. Paid Advertiser Services. Subject to the terms and conditions of the Agreement, as well as the Advertiser Terms that you agree to in their entirety when you register to become an Advertiser, by registering on the Site and receiving approval from Electrical Directory, you can obtain, or attempt to obtain, for a fee, access to the Paid Advertiser Services as an Advertiser. Please review the terms and conditions of the Advertiser Terms carefully before proceeding with registration. Advertisers are subject to the same obligations, terms and conditions as apply to Third Party Service Providers under the Agreement including, without limitation, those applicable to Listings set forth in Section 6 above. To submit a Listing, you must first fully complete the applicable Site Form on the Site, or via telephone with an Electrical Directory representative. The information that you must supply on the Site Form includes, but is not limited to: (a) your company name; (b) your company’s address; (c) your business telephone number; (d) categories that apply to your company’s business practice, if applicable; (e) at your option, your mobile telephone number; (f) at your option, your business profile and link to your company’s website; (g) your credit card information; and/or (h) any other information requested on the Site Form (collectively, the “Advertiser Registration Data”). You agree to provide true, accurate, current and complete Advertiser Registration Data and to update your Advertiser Registration Data as necessary in order to maintain it in a current and accurate fashion. Epos’s™ use of the Advertiser Registration Data shall be governed by the Privacy Policy. Billing. While the amount that you are charged may vary depending on the applicable Paid Advertiser Services requested, we offer two types of billing formats: (i) a “Subscription Fee” plan; and (ii) a “Pay for Performance” plan. ALL CHARGES ARE FINAL AND NON-REFUNDABLE. ELECTRICAL DIRECTORY MUST BE NOTIFIED IN WRITING TO CANCEL YOUR Paid Advertiser Services ACCOUNT. ELECTRICAL DIRECTORY DOES NOT SELL Paid Advertiser Services ON A “TRIAL BASIS,” WHEREBY BILLING AUTOMATICALLY TERMINATES AFTER THE “TRIAL PERIOD.” YOUR ADVERTISING WILL BE CANCELLED EFFECTIVE AS OF THE NEXT BILLING DATE SUBSEQUENT TO ELECTRICAL DIRECTORY RECEIVING YOUR WRITTEN CANCELLATION REQUEST. Subscription Fee: Upon registering as an Advertiser, selecting the Subscription Fee plan and providing the requisite Advertiser Registration Data, the credit or debit card that you provided during registration or updated at a later date (“Active Credit Card”) will be charged an advance amount of either three (3) months, one (1) year or such other period (“Subscription Period”) applicable to the Paid Advertiser Services plan selected (“Advance”). Upon the conclusion of the Subscription Period covered by the Advance, your Active Credit Card will be charged the amount for the applicable Paid Advertiser Services requested on a recurring basis, for each subsequent Subscription Period, for as long as your Advertiser account remains active, and such fees will be charged in advance. You acknowledge and agree that Electrical Directory will not obtain any additional authorization from you for this recurring payment. Every time that you use the Paid Advertiser Services, you re-affirm that Electrical Directory is authorized to charge your Active Credit Card and to have the fees applied to same. Pay for Performance Plan: Upon registering as an Advertiser, selecting the Pay for Performance plan and providing the requisite Advertiser Registration Data, your Active Credit Card will be charged the amount that you designated as your initial budget (“Reserve Deposit”). Electrical Directory will deduct from your Reserve Deposit the applicable amount for each telephone call, click, lead submission or other applicable action designated by you in connection with your request for Paid Advertiser Services. Once your Reserve Deposit is depleted, your Active Credit Card will automatically be charged the amount of your initial Reserve Deposit, or then current Reserve Deposit amount, for as long as your Advertiser account remains active. You acknowledge and agree that Electrical Directory will not obtain any additional authorization from you for this recurring payment. Every time that you use the Paid Advertiser Services, you re-affirm that Electrical Directory is authorized to charge your Active Credit Card and to have the fees applied to same. The fees will appear on your Active Credit Card statement through the identifier “Epos USA.” You shall be responsible for paying any and all applicable sales tax (if any) due to all taxing authorities arising from, or in connection with, your use of the Paid Advertiser Services. All fees are payable in United States currency. Failure to use the Paid Advertiser Services does not constitute a basis for refusing to pay any of the associated fees. You agree to be bound by the pricing and billing practices of Electrical Directory in effect at any given time. Upon prior written notice to you (with e-mail sufficing), Electrical Directory reserves the right to change its pricing and/or billing practices whenever necessary, in its sole discretion. Continued use of the Paid Advertiser Services after receipt of such notice shall constitute consent to any and all such changes. If you do not agree with these changes, or for any other reason, you may cancel your Advertiser account at any time as set forth below. Where you fail to make any scheduled payment for accrued fees, such overdue amounts will be subject to interest charges in the amount of the lesser of one percent (1%) per month, or the maximum rate permitted by law. Your Advertiser account may be deactivated, and access to the Paid Advertiser Services denied, for non-payment. Epos’s™ authorization to provide and bill for access to its Paid Advertiser Services is usually obtained by way of voice affirmation via a telephone call with an Electrical Directory representative and, where applicable, your electronic signature or physical signature. If applicable, once an electronic signature is submitted, this electronic order constitutes an electronic letter of agency. Epos’s™ reliance upon your electronic signature was specifically sanctioned and written into law when the Uniform Electronic Transactions Act and the Electronic Signatures in Global and National Transactions Act were enacted in 1999 and 2000, respectively. Both laws specifically pre-empt all state laws that recognize only paper and handwritten signatures. Cancellation of Advertiser Account. You may cancel your Advertiser account at any time by: (A) calling us toll free at 877-913-5622; or (B) filling out our contact form; provided, however, that: (I) you will remain responsible for timely payment of any and all fees that you have already incurred (including any applicable late fees); (II) you shall not receive any pro-rata refund for partial months; and (III) we will not refund any amounts previously paid up to the date of cancellation or termination. Please have your Advertiser Registration Data available for efficient processing of your cancellation order. You understand and agree that cancellation of your Advertiser account is your sole right and remedy with respect to any dispute with you and Electrical Directory concerning the Paid Advertiser Services.
  8. Resource Network. The Resource Network features ongoing, interactive conversations, discussions and forums surrounding articles (“Network Articles”) on a broad range of topics as submitted by registered Network Participants and/or permitted guests. Visitors may be permitted to post Feedback at the end of Network Articles. Subject to the terms and conditions of the Agreement, by sending Electrical Directory a request to: (a) HomeExpertNetwork@Epos.com, agreeing to the Agreement and receiving approval from Electrical Directory, you may be granted access to the Home Expert Network as an Ongoing Contributor or Expert Panelist; and/or (b) LegalResourceNetwork @Epos.com.au, you may be granted access to the Legal Resource Network as an Contributor or Member. To become a Network Participant, you must provide certain information to the applicable Electrical Directory representative (collectively, the “Network Registration Data” and together with the Directory Registration Data, Listing Registration Data and Advertiser Registration Data, the “Registration Data”). You agree to provide true, accurate, current and complete Network Registration Data and to update your Network Registration Data as necessary in order to maintain it in a current and accurate fashion. Epos’s™ use of Network Registration Data shall be governed by the Privacy Policy. The Network Articles are provided directly by the applicable Network Participants. Electrical Directory does not represent or warrant that the Network Articles are accurate or complete. As a result, Electrical Directory has no control over: (a) the quality, safety or legality of the Network Articles; and/or (b) the truth or accuracy of the Network Articles. Where you submit a Network Article by and through the Site, you represent and warrant that: (i) all content in the Network Article is accurate, complete and current; (ii) you have all necessary rights, power and authority to publish the Network Article (and grant Electrical Directory the rights to publish and use same as contemplated hereunder); (iii) the Network Article, and any website listed in, or linked to from, the Network Article: (A) complies with all applicable laws, rules and regulations including, without limitation, the Federal Trade Commission Guidelines Concerning the Use of Endorsements and Testimonials; (B) does not infringe upon, misappropriate or otherwise violate any copyright, patent, trademark, service mark, trade secret or other intellectual property right of any third party; (C) does not violate the rights of any person or entity, including rights of publicity or privacy, and is not defamatory; and (D) does not result in consumer fraud (including being false or misleading), product liability, tort, breach of contract, injury, damage or harm of any kind to any person or entity; and (iv) you possess documents that substantiate all claims, express and implied, contained within the Network Article.
  9. Content. Subject to the terms and conditions of the Agreement, end-users that possess the requisite technology shall have the opportunity to view, download and/or interact with all or some of the Content made available by and through the Site and/or other Electrical Directory Offerings. The Content is compiled, distributed and displayed by Electrical Directory, as well as various third-party content providers including, without limitation, Third Party Service Providers, Visitors and Network Participants (“Third-Party Providers”). Electrical Directory does not control the Content provided by Third-Party Providers that is made available by and through the Electrical Directory Offerings. Such Third-Party Providers are solely responsible for the accuracy, completeness, appropriateness and/or usefulness of such Content. The Content should not necessarily be relied upon. Electrical Directory does not represent or warrant that the Content and other information posted by and through the Electrical Directory Offerings is accurate, complete, up-to-date or appropriate. You understand and agree that Electrical Directory shall not be responsible for, and Electrical Directory undertakes no responsibility to monitor or otherwise police, Content provided by Third-Party Providers. You agree that Electrical Directory shall have no obligation and incur no liability to you in connection with any Content. You may find certain Content to be outdated, harmful, inaccurate and/or deceptive. Please use caution, common sense and safety when using the Content.
  10. Social Media Pages. The Site contains links to various Electrical Directory Social Media Pages. The Social Media Pages are hosted and made available on third party websites (“Social Media Websites”) by third party entities. Your use of Social Media Pages and Social Media Websites shall be governed by the applicable terms and conditions of those Social Media Websites. You understand and agree that Electrical Directory shall not be liable to you, any other end-user or any third party for any claim in connection with your use of, or inability to use, the Social Media Pages and/or Social Media Websites.
  11. Interactive Services. Subject to the restrictions set forth herein, the Interactive Services will allow you to participate in, and provide Feedback in connection with, Network Articles comment sections, blogs, message boards, question and answer areas and other interactive areas of the Site.
  12. Site Content Submission Guidelines. All Site Content that you submit through or in association with the Electrical Directory Offerings including, without limitation, the Registration Data, Feedback, Listings, Content, Network Articles, advertisements, responses, statements, promises or other information, shall be subject to the Privacy Policy. By submitting such Site Content to us, you: (a) represent and warrant that Epos’s™ use of your submission does not and will not breach any agreement, violate any law or infringe upon any third party’s rights; (b) agree that Electrical Directory is free to use in any manner all or part of the content of any such Site Content or other materials in perpetuity, on an unrestricted basis without the obligation to notify, identify or compensate you or anyone else; and (c) grant Electrical Directory all necessary rights, including a waiver of all copyright, trademark, privacy and moral rights, to use all Site Content and/or materials, in whole or in part, or as a derivative work, without any duty by Electrical Directory to anyone whatsoever. Electrical Directory does not accept unsolicited ideas, works or other materials and you acknowledge that you are responsible for, and bear all risk as to the use or distribution of, any such ideas, works and/or materials. You agree that you are solely responsible for the Site Content that you publish, transmit and/or post by and through the Electrical Directory Offerings. You agree to use the Electrical Directory Offerings in full compliance with all applicable laws, rules and regulations. In connection with your use of the Electrical Directory Offerings, and submission of Site Content, you agree not to: (i) display any telephone numbers, street addresses, last names, URLs, e-mail addresses or any confidential information of any third party; (ii) display any audio files, text, photographs, videos or other images containing confidential information; (iii) display any audio files, text, photographs, videos or other images that may be deemed indecent or obscene in your community, as defined under applicable law; (iv) impersonate any person or entity; (v) “stalk” or otherwise harass any person; (vi) engage in unauthorized advertising to, or commercial solicitation of, Site Users; (vii) transmit any chain letters, spam or junk e-mail to Site Users or other parties; (viii) express or imply that any statements you make are endorsed by Electrical Directory; (ix) harvest or collect personal information of Site Users whether or not for commercial purposes, without their express consent; (x) use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, “data mine,” or in any way reproduce or circumvent the navigational structure or presentation of the Site or its contents; (xi) post, distribute or reproduce in any way any copyrighted material, trademarks or other proprietary information without obtaining the prior consent of the owner of such proprietary rights; (xii) remove any copyright, trademark or other proprietary rights notices contained in the Electrical Directory Offerings; (xiii) interfere with or disrupt any of the Electrical Directory Offerings and/or the servers or networks connected to same; (xiv) post, offer for download, e-mail or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; (xv) post, offer for download, transmit, promote or otherwise make available any software, product or service that is illegal or that violates the rights of a third party including, but not limited to, spyware, adware, programs designed to send unsolicited advertisements (i.e. “spamware”), services that send unsolicited advertisements, programs designed to initiate “denial of service” attacks, mail bomb programs and programs designed to gain unauthorized access to networks on the Internet; (xvi) “frame” or “mirror” any part of the Electrical Directory Offerings; (xvii) use metatags or code or other devices containing any reference to the Electrical Directory Offerings in order to direct any person to any other website for any purpose; and/or (xviii) modify, adapt, sublicense, translate, sell, reverse engineer, decipher, decompile or otherwise disassemble any portion of the Electrical Directory Offerings or any software used on or in connection with same. Engaging in any of the aforementioned prohibited practices shall be deemed a breach of the Agreement and may result in the immediate termination of your access to some or all of the Electrical Directory Offerings without notice, in the sole discretion of Electrical Directory. Electrical Directory reserves the right to pursue any and all legal remedies against Site Users that engage in the aforementioned prohibited conduct.
  13. Rewards Program. To be eligible to earn a reward (“Reward”) in connection with the Rewards Program, Visitors must satisfy the following criteria: (a) the Visitor must have hired a plumber (“Third Party Plumber”) via the EposPlumbers.com website within the thirty (30) day period prior to submitting their Electrical Directory Reward Claim Form (“Rewards Period”),

(b) the Visitor must have paid at least One Hundred Dollars ($100.00) to that Third Party Plumber for the plumbing services obtained during the Rewards Period; (c) the Visitor must complete the Claim Form in full, including providing the name and business address of the Third Party Plumber that was hired; and (c) the Third Party Plumber must confirm, based on the name and address provided by the Visitor, that the applicable plumbing service was provided to, and invoices representing at least One Hundred Dollars ($100.00) in charges have been paid by, the Visitor. Electrical Directory will contact the Third Party Plumber and request such confirmation. When a claimant is determined by Electrical Directory, in its sole and absolute discretion, to be eligible for a Reward using the above criteria, Electrical Directory will send a Twenty Dollar ($20.00) gift card to the name and address specified on the Claim Form. Electrical Directory reserves the right to choose the type of gift card sent as the Reward, to change the type of Reward at any time based on availability, to change the current Reward Program structure and/or to discontinue the Rewards Program altogether. Any collusion, fraud or other improper arrangement between Third Party Plumbers and Visitors is strictly forbidden and shall be grounds for immediate cancellation of Rewards, as well as any other remedy available to Electrical Directory at law or in equity, in Epos’s™ sole and absolute discretion. Warranty claims, requests for technical or customer support and returns for malfunction or damage to any Rewards must be communicated to the applicable gift card or other Rewards provider, as applicable and not to, Electrical Directory. You are responsible for paying any sales, use or other taxes related to any Rewards awarded to you in connection with the Rewards Program. ALL DETERMINATIONS BY ELECTRICAL DIRECTORY WITH RESPECT TO REWARDS WILL BE MADE IN EPOS’S™ SOLE AND ABSOLUTE DISCRETION, AND WILL BE FINAL AND BINDING ON YOU. YOU UNDERSTAND AND AGREE THAT ELECTRICAL DIRECTORY IS NOT RESPONSIBLE OR LIABLE IN ANY MANNER WHATSOEVER FOR YOUR INABILITY TO USE THE REWARDS PROGRAM. Trademarks associated with any of the gift cards and other Rewards, as applicable, are the intellectual property of their respective owners, and mention or display of the trademarks does not indicate endorsement, sponsorship or affiliation by the trademark owners of or with Electrical Directory or any of the Electrical Directory Offerings.

  1. License Grant. As a user of the Site, you are granted a non-exclusive, non-transferable, revocable and limited license to access and use the Electrical Directory Offerings and associated content in accordance with the Agreement. Electrical Directory may terminate this license at any time for any reason. Other than where expressly permitted by Electrical Directory, you may only use the Electrical Directory Offerings on one computer for your own personal, non-commercial use. No part of the Electrical Directory Offerings may be reproduced in any form or incorporated into any information retrieval system, electronic or mechanical. You may not use, copy, emulate, clone, rent, lease, sell, modify, decompile, disassemble, reverse engineer or transfer the Electrical Directory Offerings or any portion thereof. Electrical Directory reserves all rights not explicitly granted in the Agreement. You may not use any device, software or routine to interfere or attempt to interfere with the proper working of the Electrical Directory Offerings. You may not take any action that imposes an unreasonable or disproportionately large load on Electrical Directory infrastructure. Your right to use the Electrical Directory Offerings is not transferable.
  2. Proprietary Rights. The content, organization, graphics, design, compilation, magnetic translation, digital conversion, software, services and other matters related to the Electrical Directory Offerings are protected under applicable copyright, trademark and other proprietary (including, but not limited to, intellectual property) rights. The copying, redistribution, publication or sale by you of any part of the Electrical Directory Offerings is strictly prohibited. Systematic retrieval of material from the Site by automated means or any other form of scraping or data extraction in order to create or compile, directly or indirectly, a collection, compilation, database or directory without written permission from Electrical Directory is prohibited. You do not acquire ownership rights in or to any content, document, software, services or other materials viewed at the Site or through the Electrical Directory Offerings. The posting of information or material on the Site by Electrical Directory does not constitute a waiver of any right in or to such information and/or materials. The “Epos” name and logo, and all associated graphics, icons and service names, are trademarks of Epos Australia Pty Ltd. All other trademarks are the property of their respective owners. The use of any trademark without the applicable trademark owner’s express written consent is strictly prohibited.
  3. Editing, Deleting and Modification. We reserve the right in our sole discretion to edit and/or delete any documents, information or other content appearing on the Site.
  4. Legal Warning. Any attempt by any individual, whether or not a Electrical Directory customer, to damage, destroy, tamper with, vandalize and/or otherwise interfere with the operation of the Electrical Directory Offerings, is a violation of criminal and civil law and Electrical Directory will diligently pursue any and all remedies in this regard against any offending individual or entity to the fullest extent permissible by law and in equity.
  5. Indemnification. You agree to indemnify and hold Electrical Directory, its parents, subsidiaries and affiliates, and each of their respective members, officers, directors, employees, agents, co-branders and/or other partners, harmless from and against any and all claims, expenses (including reasonable attorneys’ fees), damages, suits, costs, demands and/or judgments whatsoever, made by any third party due to or arising out of: (a) your use of the Electrical Directory Offerings; (b) your breach of the Agreement; (c) any dispute between you and any Site User or third party; and/or (d) your violation of any rights of another individual and/or entity. The provisions of this Section 18 are for the benefit of Electrical Directory, its parents, subsidiaries and/or affiliates, and each of their respective officers, directors, members, employees, agents, shareholders, licensors, suppliers and/or attorneys. Each of these individuals and entities shall have the right to assert and enforce these provisions directly against you on its own behalf.
  6. Disclaimer of Warranties. THE ELECTRICAL DIRECTORY OFFERINGS AND/OR ANY OTHER PRODUCTS AND/OR SERVICES THAT YOU MAY APPLY FOR THROUGH SAME ARE PROVIDED TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS AND ALL WARRANTIES, EXPRESS AND IMPLIED, ARE DISCLAIMED TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW (INCLUDING, BUT NOT LIMITED TO, THE DISCLAIMER OF ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF INTELLECTUAL PROPERTY AND/OR FITNESS FOR A PARTICULAR PURPOSE). IN PARTICULAR, BUT NOT AS A LIMITATION THEREOF, ELECTRICAL DIRECTORY MAKES NO WARRANTY THAT: (A) THE ELECTRICAL DIRECTORY OFFERINGS AND/OR ANY OTHER PRODUCTS AND/OR SERVICES THAT YOU MAY APPLY FOR THROUGH SAME WILL MEET YOUR REQUIREMENTS; (B) THE ELECTRICAL DIRECTORY OFFERINGS AND/OR ANY OTHER PRODUCTS AND/OR SERVICES THAT YOU MAY APPLY FOR THROUGH SAME WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; (C) YOU WILL QUALIFY FOR THIRD PARTY OFFERINGS FROM ANY THIRD PARTY SERVICE PROVIDER; OR (D) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE ELECTRICAL DIRECTORY OFFERINGS AND/OR ANY OTHER PRODUCTS AND/OR SERVICES THAT YOU MAY APPLY FOR THROUGH SAME WILL BE ACCURATE OR RELIABLE. THE ELECTRICAL DIRECTORY OFFERINGS AND/OR ANY OTHER PRODUCTS AND/OR SERVICES THAT YOU MAY APPLY FOR THROUGH SAME MAY CONTAIN BUGS, ERRORS, PROBLEMS OR OTHER LIMITATIONS. WE WILL NOT BE LIABLE FOR THE AVAILABILITY OF THE UNDERLYING INTERNET CONNECTION ASSOCIATED WITH THE SITE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM ELECTRICAL DIRECTORY, ANY SITE USER OR OTHERWISE THROUGH OR FROM THE ELECTRICAL DIRECTORY OFFERINGS, SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE AGREEMENT.
  7. Limitation of Liability. YOU EXPRESSLY UNDERSTAND AND AGREE THAT ELECTRICAL DIRECTORY SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL AND/OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF ELECTRICAL DIRECTORY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), TO THE FULLEST EXTENT PERMISSIBLE BY LAW FOR: (A) THE USE OR THE INABILITY TO USE THE ELECTRICAL DIRECTORY OFFERINGS AND/OR ANY OTHER PRODUCTS AND/OR SERVICES THAT YOU MAY APPLY FOR THROUGH SAME; (B) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION AND/OR SERVICES PURCHASED OR OBTAINED FROM, OR TRANSACTIONS ENTERED INTO THROUGH, THE ELECTRICAL DIRECTORY OFFERINGS; (C) THE FAILURE TO QUALIFY FOR THIRD PARTY OFFERINGS FROM ANY THIRD PARTY SERVICE PROVIDER; (D) THE UNAUTHORIZED ACCESS TO, OR ALTERATION OF, YOUR REGISTRATION DATA; AND (E) ANY OTHER MATTER RELATING TO THE ELECTRICAL DIRECTORY OFFERINGS AND/OR ANY OTHER PRODUCTS AND/OR SERVICES THAT YOU MAY APPLY FOR THROUGH SAME. THIS LIMITATION APPLIES TO ALL CAUSES OF ACTION, IN THE AGGREGATE INCLUDING, BUT NOT LIMITED TO, BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, STRICT LIABILITY, MISREPRESENTATIONS AND ANY AND ALL OTHER TORTS. YOU HEREBY RELEASE ELECTRICAL DIRECTORY FROM ANY AND ALL OBLIGATIONS, LIABILITIES AND CLAIMS IN EXCESS OF THE LIMITATIONS STATED HEREIN. IF APPLICABLE LAW DOES NOT PERMIT SUCH LIMITATIONS, THE MAXIMUM LIABILITY OF ELECTRICAL DIRECTORY TO YOU UNDER ANY AND ALL CIRCUMSTANCES WILL BE FIVE HUNDRED DOLLARS ($500.00). THE NEGATION OF DAMAGES SET FORTH ABOVE IS A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN YOU AND ELECTRICAL DIRECTORY. THE ELECTRICAL DIRECTORY OFFERINGS AND/OR ANY OTHER PRODUCTS AND/OR SERVICES THAT YOU MAY APPLY FOR THROUGH SAME WOULD NOT BE PROVIDED TO YOU WITHOUT SUCH LIMITATIONS.
  8. Third Party Websites. The Site may provide links to and/or refer you to other Internet websites and/or resources including, but not limited to, certain Site User websites. Because Electrical Directory has no control over such third party websites and/or resources, you hereby acknowledge and agree that Electrical Directory is not responsible for the availability of such third party websites and/or resources. Furthermore, Electrical Directory does not endorse, and is not responsible or liable for, any terms and conditions, privacy policies, content, advertising, services, products and/or other materials at or available from such third party websites or resources, or for any damages and/or losses arising there from.
  9. Dispute Resolution Provisions. The Agreement shall be treated as though it were executed and performed in New York, New York and shall be governed by and construed in accordance with the laws of the State of New York (without regard to conflict of law principles). Should a dispute arise concerning the Electrical Directory Offerings, terms and conditions of the Agreement or the breach of same by any party hereto: (a) the parties agree to submit their dispute for resolution by arbitration before the American Arbitration Association in New York, New York or the county of your residence, in accordance with the then current Commercial Arbitration rules of the American Arbitration Association; and (b) you agree to first commence a formal dispute proceeding by completing and submitting an Initial Dispute Notice which can be found here. We may choose to provide you with a final written settlement offer after receiving your Initial Dispute Notice (“Final Settlement Offer”). If we provide you with a Final Settlement Offer and you do not accept it, or we cannot otherwise satisfactorily resolve your dispute, but you still wish to proceed with your dispute, you must submit your dispute for resolution by arbitration as set forth above, by filing a separate Demand for Arbitration, which is available here. For claims of Ten Thousand Dollars ($10,000.00) or less, you can choose whether the arbitration proceeds in person, by telephone or based only on submissions. If the arbitrator awards you relief that is greater than our Final Settlement Offer, then we will pay all filing, administration and arbitrator fees associated with the arbitration and, if you retained an attorney to represent you in connection with the arbitration, we will reimburse any reasonable attorneys’ fees that your attorney accrued for investigating, preparing and pursuing the claim in arbitration. Any award rendered shall be final and conclusive to the parties and a judgment thereon may be entered in any court of competent jurisdiction. Nothing contained herein shall be construed to preclude any party from: (i) seeking injunctive relief in order to protect its rights pending an outcome in arbitration; and/or (ii) pursuing the matter in small claims court rather than arbitration. Although we may have a right to an award of attorneys’ fees and expenses if we prevail in arbitration, we will not seek such an award from you unless the arbitrator determines that your claim was frivolous. To the extent permitted by law, you agree that you will not bring, join or participate in any class action lawsuit as to any claim, dispute or controversy that you may have against Electrical Directory and/or its employees, officers, directors, members, representatives and/or assigns. You agree to the entry of injunctive relief to stop such a lawsuit or to remove you as a participant in the suit. You agree to pay the attorney’s fees and court costs that Electrical Directory incurs in seeking such relief. This provision preventing you from bringing, joining or participating in class action lawsuits: (A) does not constitute a waiver of any of your rights or remedies to pursue a claim individually and not as a class action in binding arbitration as provided above; and (B) is an independent agreement. You may opt-out of these dispute resolution provisions by providing written notice of your decision within thirty (30) days of the date that you first access the Site.
  10. Miscellaneous. Should any part of the Agreement be held invalid or unenforceable, that portion shall be construed consistent with applicable law and the remaining portions shall remain in full force and effect. To the extent that anything in or associated with any Electrical Directory Offerings is in conflict or inconsistent with the Agreement, the Agreement shall take precedence. Our failure to enforce any provision of the Agreement shall not be deemed a waiver of such provision nor of the right to enforce such provision. The parties do not intend that any agency or partnership relationship be created through operation of the Agreement.
  11. Contact Us. If you have any questions regarding the Agreement, or would like more information from Electrical Directory, please contact us at using our contact form; or call us.